AI admin team for Malaysian clinics
Eight agents handle bookings, billing, MyInvois, panel claims, stock and patient follow-ups. Anything clinical waits for your doctor's sign-off.
Your front desk is drowning in admin. Your AI team isn't.
Booking calls, panel claims, e-invoices, stock counts, follow-ups: the work that keeps a clinic running but keeps your staff off the floor. CliniqueX AI picks it up and routes anything clinical to the doctor.
The AI team
Eight teammates.
One doctor in charge.
Each agent owns a slice of the back office. The clinical ones never act alone; their work waits at the doctor's approval gate.
Front Desk
WhatsApp bookings, calendar sync, live queue and reminders. On shift around the clock.
Routine, runs itselfBilling
Receipts and MyInvois e-invoices, submitted straight to LHDN.
Routine, runs itselfInsurance
Panel coverage checks, claim prep and reimbursement tracking.
Routine, runs itselfStock
Inventory levels, reorder alerts and supplier ordering.
Routine, runs itselfPatient Care
Bilingual follow-ups, care instructions and wellness nudges.
Held for doctorCompliance
PDPA audit trails, consent records and breach response.
Held for doctorFinance
Budgets, cost tracking and monthly forecasting.
Routine, runs itselfClinic Manager
One dashboard for the whole operation: escalations, staff coordination, daily reporting.
Reports to ownerThe clinical boundary, built in.
Care plans, prescriptions and anything touching a patient record stop here until your doctor signs off.
How it works
Connect.
We link your WhatsApp, calendar and EMR (Pluto, kumoDoc, Medico). No new hardware, no rip-and-replace.
How it works
The team works.
Agents take bookings, raise e-invoices, check panels, watch stock and draft follow-ups across all your branches.
How it works
Doctor approves.
Anything clinical lands in the approval queue. One tap to sign off, and it's done, with a full audit trail.
The whole back office, in one place.
WhatsApp booking
Patients book, reschedule and get reminders over WhatsApp. Queue and calendar stay in sync automatically.
Billing & MyInvois
Receipts and LHDN e-invoices generated and submitted, with cash and panel pricing handled correctly.
Panel & insurance claims
Coverage checks for PMCare, Great Eastern, SOCSO and more. Claims prepped and tracked to reimbursement.
Stock & dispensing
Live inventory per branch, reorder alerts before you run out, and a drug catalog your staff can keep current.
Patient follow-up
Bilingual care instructions and check-ins drafted for the doctor to approve. Better adherence, fewer no-shows.
Multi-branch ready
Run a chain from one dashboard. Separate queues and stock per branch, consolidated reporting on top.
The full story, in two decks.
The product vision and the clinic CMS walkthrough, ready to read or share.
CliniqueX AI Pitch Deck
The product vision, AI team model, market positioning, and clinic operating story.
Clinic CMS Pitch Deck
The clinic portal, branch operations, registration, consultation, billing, stock, and admin workflow.
The AI does the work. The doctor stays accountable.
CliniqueX AI is designed around the clinical boundary, not against it. Agents never diagnose, never prescribe, and never send patient communication without a doctor's approval. Every step is logged for PDPA.
Book a demo
See it run your clinic in 30 minutes.
Tell us a little about your clinic and pick a time. We'll walk you through the AI team on your own workflows, online or in person at your clinic.
- ✓ A working walkthrough on your booking, billing and stock flows.
- ✓ Straight answers on PDPA, MMC and MyInvois.
- ✓ A setup plan for single clinic or multi-branch chain.
Prefer to chat first? Message us on WhatsApp →
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