The AI Operating System
for Modern Clinics.

CliniqueX AI runs your klinik's back office — bookings, billing, panel claims, stock and follow-ups — with an AI admin team, and your doctor always in charge.

PDPA & MMC compliant MyInvois e-invoicing Works over WhatsApp
The daily reality

Your team spends the day on admin —
not on patients.

Phone bookings, receipts, panel claims, stock counts, reminders, follow-ups. It keeps the klinik running, but it pulls your front desk and nurses off the floor — and it's where mistakes and revenue leaks happen.

  • Missed calls = missed bookings and no-shows
  • Manual receipts & e-invoices slow the counter
  • Panel claims pile up and reimburse late
  • Stock runs out — or expires — unnoticed
Where front-desk hours go
The cost of doing nothing

Every manual hour is a patient not served.

3–4 hrs
staff time per day on admin that never touches a patient
10–20%
no-show rate when reminders are manual or skipped
Days→Weeks
to prepare panel claims and receive reimbursement
Lost RM
from unbilled items, stock-outs and expired drugs

Across a chain of branches, the leaks multiply — and no single person can see them all.

The solution

One system that runs the back office for you.

CliniqueX AI is an operating system for your clinic: an AI admin team that handles the repetitive work automatically, routes every clinical action to the doctor for approval, and gives owners one live view across all branches.

  • Automates booking, billing, claims, stock & follow-up
  • Doctor signs off anything clinical — always in control
  • Built for Malaysia: PDPA, MMC, MyInvois, panels

Works where patients already are

WhatsApp-native booking, reminders and follow-ups — no app for patients to download.

Doctor-approved by design

Agents never diagnose or prescribe. Care plans wait at the doctor's approval gate.

Meet the AI team

Eight teammates. One doctor in charge.

AGT-01 · FRONT DESKFront DeskWhatsApp bookings, calendar, queue, reminders● Routine — auto
AGT-02 · BILLINGBillingReceipts & MyInvois e-invoices to LHDN● Routine — auto
AGT-03 · INSURANCEInsurancePanel coverage checks & claim prep● Routine — auto
AGT-04 · STOCKStockInventory, reorder alerts, suppliers● Routine — auto
AGT-05 · PATIENT CAREPatient CareBilingual follow-ups & wellness nudges● Held for doctor
AGT-06 · COMPLIANCECompliancePDPA audit trails & breach response● Held for doctor
AGT-07 · FINANCEFinanceBudgets, cost tracking, forecasting● Routine — auto
AGT-08 · MANAGERClinic ManagerOne dashboard, escalations, staff● Reports to owner

✓ Doctor approval gate — prescriptions, care plans and anything touching a patient record stop here until your doctor signs off.

How it works

Live in your klinik in three steps.

Connect

Link your WhatsApp, calendar and EMR (Pluto, kumoDoc, Medico). No new hardware, no rip-and-replace.

The team works

Agents take bookings, raise e-invoices, check panels, watch stock and draft follow-ups — across every branch.

Doctor approves

Anything clinical lands in the approval queue. One tap to sign off — with a full PDPA audit trail.

Optimize the daily run

Same tasks. A fraction of the time.

Manual today

  • Staff answer calls to book & remind
  • Handwritten receipts, manual e-invoice
  • Claims compiled by hand, late
  • Periodic stock counts, surprise stock-outs

With CliniqueX AI

  • 24/7 WhatsApp booking & auto reminders
  • Receipts & MyInvois in seconds
  • Claims prepped & tracked automatically
  • Live stock with reorder alerts
Minutes per task — manual vs automated
Built for chains

Run every branch from one place.

Queue A
Branch 1own queue · own stock
Queue B
Branch 2own queue · own stock
Queue C
Branch 3own queue · own stock
Queue D
Branch 4own queue · own stock
One owner dashboard · chain-wide reporting

Each branch gets its own queue, stock and day-to-day view. Staff are pinned to their branch; owners switch branches or see the whole chain. Patients are found across every branch.

Built for Malaysia

Compliant by design — not bolted on.

PDPA & MMC

Immutable audit trail on every action; agents respect clinical boundaries and the doctor-approval gate.

LHDN MyInvois

e-Invoices generated and submitted, with correct cash and panel pricing.

Panels & TPA

PMCare, Great Eastern, SOCSO/PERKESO and more — coverage checks and claim tracking.

WhatsApp Business

Bookings, reminders and bilingual (BM + EN) follow-ups where patients already chat.

What you get back

More time for patients. Fewer leaks.

~3 hrs
staff time freed per day, per branch
<1 min
to raise a receipt & MyInvois e-invoice
24/7
bookings & reminders, even after hours
100%
clinical actions doctor-approved & logged

Run leaner at every branch, bill faster, claim sooner, and keep clinicians focused on care.

Why clinics choose CliniqueX AI

Not just software — an operating system.

Doctor in charge

The AI does the work; the doctor signs off. Accountability stays where it belongs.

Local by default

PDPA, MMC, MyInvois and Malaysian panels built in — not a foreign tool adapted.

WhatsApp-native

Meets patients and staff where they already are. Nothing new to install.

Multi-branch ready

One chain, many branches — separate queues & stock, unified reporting.

One back office

Booking, billing, claims, stock, follow-up and finance in a single system.

Live in days

Connect your tools and go — no rip-and-replace, no new hardware.

Pricing

Simple plans that grow with you.

Save ~17% with annual billing (2 months free). Basic is per clinic; Pro & Ultra are priced per branch.

Basic
Single clinic
RM149 /mo
or RM1,490/year — save 17% · per clinic
  • Core CMS: register, queue, consult
  • Dispensing, billing & payments
  • Medication catalog & inventory
  • 1 branch · email support
Book a demo
Most popular
Pro
Clinics & chains
RM220 /mo
or RM2,200/year — save 17% · per branch
  • Everything in Basic
  • Multi-branch + branch-scoped ops
  • Panels & TPA, receiving/OCR, investigations
  • Reports, roles & EMR sync · priority support
Book a demo
Early access
Ultra
+ AI admin team
RM800 /mo
or RM8,000/year — save 17% · per branch
  • Everything in Pro
  • 8 AI admin agents (rolling out)
  • WhatsApp booking, e-invoicing, claims, follow-ups
  • Doctor approval gates · onboarding
Join waitlist

See it run your klinik
in 30 minutes.

We'll walk you through the AI team on your own booking, billing and stock workflows — online or in person at your clinic.

Book a demo → www.cliniquexai.com